Faqs
Delivery & Returns
What is your return policy?
You have 30 days to return your item for a full refund. Return shipping must be covered by the customer for unwanted items. For damaged or faulty items, we will always cover the cost of your return. Please drop us an email to hello@sunsupboards.com with your order number and reason for return.
Do you offer Next Day Delivery?
Yes, simply add Tracked Next Day Delivery at checkout.
You will need to order before 1pm to ensure your item can be delivered the next day.
For orders placed after 1pm, we will do our best to ship your item the same day but your order may be shipped on a Next Day Delivery service the following day.
Padde Boards
What is the length and width of your paddle boards?
Our inflatable paddle boards are 10ft 6 in length and 35 inches in width. This is typical of an all rounder paddle board, made for beginners to intermediates.
Dry Bags
Can I take my Sunsup bag swimming with me?
When rolled correctly our dry bags are waterproof and they will float but they are not made to be submerged under water for long periods of time.
Recycled Changing Robes
Are Sunsup changing robes waterproof?
Our changing robes have a waterproof rating of 10,000mm. They are versatile and designed to withstand rain showers, as well as snow, so they will keep you warm and dry for long periods in typical English weather. It is not recommended to wear your changing robe in continuous heavy, downpours, for this you would need a waterproof rating of 20,000mm.